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- Why would a product be identified as refunded or returned?
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On my reports, what is the difference between "Refund" and "Return"?
On my reports, what is the difference between "Refund" and "Return"? "Refund" is used when a third-party seller refunds a customer for any reason, in part or in full. "Return" is used when a buyer returns an item sold by Amazon.ae and Amazon.ae has issued them a refund.